Our Shared Service Center in Kraków has been growing steadily for the past three years and we are now proud to say that we have over 160 colleagues on board servicing such areas as RTR, PTP, ITC and supporting the processes globally for our organization.

As part of the RTR area, we are now looking for a talented individual to join one of our country teams as a RTR Team Leader. In this role, you will be responsible for manageing a Regional Finance Shared Services RTR team to deliver a clearly defined portfolio of RTR finance services in a timely, accurate, efficient and effective manner.​

The position has a dual character: people and process leader. As RTR Team Leader you will supervise the team, support employees’ development, build engagement across the team and at the same time ensure operational excellence and service delivery according to the company standards.​ Prior experience working in RTR is compulsory for the position, in addition to excellent knowledge of English.

Responsibilities:

• Planning and monitoring the work of the team, recruiting people and on-boarding them in their new role
• Providing regular coaching and mentoring to team members, conducting regular 1-2-1 meetings and sharing feedback with team members on their performance and development
• Reviewing the team’s performance in terms of RTR accounting and reporting processes, setting up individual and team goals, and preparing development plans
• Preparing, monitoring and analysing SLA/KPI reports with root cause analyses, and ensuring compliance with internal controls (diligently and on time)
• Ensuring the timely and accurate posting of general ledger journal entries (reviewing and approving them as well) and other accounting activities
• Performing the more complex activities, reports, and analyses within the team, identifying mistakes and taking necessary actions to correct and avoid them. Identifying risks and preventing them, or proposing mitigation actions
• Providing operational support to team members, acting as the SME for the tasks of individual team members and stepping in if needed
• Acting as the escalation point for difficult queries, anticipating issues and proactively resolving the most complicated cases
• Proactively building relationships with Operations Finance and other external stakeholder (e.g. auditors)
• Creating a continuous improvement environment, leading and participating in complex saving and quality Improvement projects, cross-towers, cross-Operations Finance etc.

Requirements:

• Prior experience in the RTR/GL area, ideally from an accountancy firm or a SSC/BPO environment
• Proven experience managing a team
• Experience in project and change management
• Experience working with large / complex datasets to run analyses and create reports
• Good organisational skills, ability to plan, set priorities and work under time pressure to meet deadlines while keeping ‘an eye’ for the details
• Good knowledge of English (min. C1 level)
• SAP knowledge - preferred

What We Offer:

• Attractive compensation
• Private medical health care
• Lunch card
• Holiday allowance
• Home office possibilities
• Internal referral program
• International work environment
• Creative atmosphere and great people.